Shipping Policy

Limited time only, FREE shipping on orders $30+ for:
Australia, US (excluding Alaska and Hawaii), UK, Canada, Hong Kong, Austria, Belgium, Czechia, Denmark, Estonia, France, Germany, Hungary, Ireland, Japan, Lithuania, Luxembourg, Macao, Malaysia, Netherlands, New Zealand, Philippines, Poland, Portugal, Spain, Slovakia, Sweden, Thailand, and Vietnam. 

Free Shipping on orders $75+ for the rest of the world, otherwise $9.99 shipping fee applies.

Express shipping (3-7 business days) available everywhere for $28.

Limited time only, Hong Kong express shipping (1-3 business days) is available for $15.

 Region

Average Shipping Time
(Business Days)

North America

 

United States 8-15
Canada 8-13
Mexico 4-8

Oceania

 

Australia 4-8
New Zealand 8-10
Asia
Hong Kong 4-6
Singapore 4-8
Rest of Asia 5-15
Europe
EU 10-15
UK 10-15
Rest of Europe 10-15
Rest of the world 10-25

We ship out of our US warehouse and Asia warehouse to get your parcel to you as quickly as possible and depending on availability. It will take 1-3 business days to process your order after confirmation, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. You will receive a confirmation e-mail with the tracking number once your order ships. The average shipping times are estimates and not guarantees, additional delays may occur due to COVID-19. Please note that updates for tracking numbers from certain carriers may not be available until the parcel arrives at the destination country.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 2-4 business days. It is the sole responsibility of the customer to ensure the address provided is correct. The BOOMBA team will do our best to accommodate changes in the shipping information, but once the parcel has been dispatched, we will no longer be able to change the information. It is the sole responsibility of the customer to be available when the parcel arrives. If a parcel gets sent back due to the customer being unavailable or due to an error in the shipping information provided, a $25 USD reshipment & reprocessing fee applies for free / standard shipments, and additional charges may apply for Expedited Shipments. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.

Please kindly note that if the inserts do not fit well due to the user's bra size being outside of the recommended sizing range in the sizing chart provided for each product, no refund or exchange will be available. 

For everything else, we pride ourselves on our customer service. Should you be at all dissatisfied, contact us within 30 days of receiving your order and we promise to make your return experience an easy one. Please note that Expedited Shipping cost is non-refundable upon a refund / exchange. 

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