Returns, Exchanges & Refund Policy

We want you to feel confident in your purchase. If something’s not quite right, you have 30 days from the delivery date to return it for a refund to your original form of payment.

Start a return

New Policy – Effective August 24, 11:00 PM EST

Starting August 24 at 11:00 PM EST, BOOMBA will:

  • Cover all shipping costs for returns and exchanges.
  • Accept returns or exchanges for all products, whether opened or unopened.

This policy applies to purchases made on or after August 24, 11:00 PM EST.

Orders Placed Before August 24, 11:00 PM EST

For purchases made before this date and time:

  • Customers are responsible for return shipping fees.
  • Only unopened adhesive products and all non-adhesive products are eligible for return or exchange.
  • Our previous return policy (outlined below) remains in effect.

Previous Return Policy

If your purchase was made before August 24 at 11:00 PM EST, the following applies:

Eligible Items

Items must be:

Unworn and unused

Tried on over underwear only

In original packaging with all tags, liners, and safety seals intact

Free from damage, scent, or visible wear

For adhesive products, packaging must be unopened and the safety seal unbroken

Items That Cannot Be Returned

Adhesive products with opened or broken safety seals, including:

  • Inserts
  • Sticky bras
  • Nipple covers
  • Body tape

Free gifts and promotional items

Shipping insurance or protection

Gift cards

Items marked Final Sale

Items not purchased on getboomba.com

(Contact the original retailer directly for store-bought items)

Need Help?

If you’re unsure whether your item qualifies for return or exchange, or have questions before purchasing, we’re happy to help!

Contact us at: [email protected]